AskBruxy
Try it free
For webshops

The shopper asks, the bot shows the product.

AskBruxy recommends from your real product catalogue: it filters by price, brand, category and stock, with product cards, while shipping and returns questions are answered from your own pages.

Try it freeWhat exactly do you get?
  1. 01 · The shopper asks
    When does it arrive if I order today?
    Are returns free?
    Which is the lightest model?
    Any waterproof hiking shoes under 30k in size 42?
  2. 02 · The bot answers from the catalogue
    AskBruxy

    I found three waterproof hiking shoes under HUF 30,000 that are in stock in size 42. Here they are: would you like them sorted by price?

    Source: product catalogueProduct recommendation
  3. 03 · One click to the product
    Recommended productIn stock
    Product
    Trail GTX hiking shoe
    Price
    HUF 27,990
    Size
    42
    Category
    Hiking shoes
    Price and link come from your catalogue
  • 14 days free, no card and no automatic charge
  • Webshop module as an add-on to a plan
  • No lock-in
What you get

A sales assistant who knows every product

The shopper does not search and does not leave: they ask and immediately see relevant products.

01 · Answers for you

Product recommendations with precise filtering

The bot searches your product feed by price range, brand, category, stock and custom attributes. It always takes the price, link and image from your product data, so it cannot quote a wrong price.

  • Google Merchant XML, CSV or TSV feed
  • Questions like “between 20 and 40 thousand, in stock”
  • Shipping, payment and returns from your own pages
AskBruxy

Orders placed by 2 pm today arrive tomorrow. You can return items free of charge within 30 days; the Returns page describes how.

Source: Shipping and returnsAnswer with source
02 · Keeps the shopper

Whoever asks does not go elsewhere

If the shopper asks something only you can answer (custom orders, wholesale, complaints), the bot qualifies the need and sends you a summary with their contact details.

  • Custom and bulk enquiries forwarded
  • A summary of the conversation
  • You see which product page they asked on
New leadBulk order
Name
Márk Tóth
Need
25 pairs of safety boots for a company
Page
/product/safety-boot
Email
hidden email address
Summary sent to your inbox
03 · Shows what to improve

Find out what shoppers look for but cannot find

Every month we send you what your shoppers asked about and what your webshop had no answer to. It shows which product is missing from your range and which description needs more detail.

  • Gaps in your range and thin product descriptions
  • A suggested answer for every missing topic in the portal (from the Pro plan)
  • The bot learns from what you fill in there
Monthly summary: from the Pro plan
Knowledge gaps
October
  • Wide-fit sizes
    No answer yet

    Many shoppers looked for wide-fit hiking shoes; the catalogue has no attribute or filter for this.

  • Parcel locker delivery
    No answer yet

    Shoppers could not find whether parcel locker delivery is available.

  • Gift wrapping
    Filled in

    The answer was added to the knowledge base; the bot answers it now.

For webshops

What a webshop uses most

Product cards, precise filtering and the product feed are part of the Webshop module: a HUF 9,900 + VAT monthly add-on to any plan, which you switch on once the plan is paid. During the free trial the chatbot answers from your pages and documents, without product cards.

  • Product cards

    Image, name, price and link from your catalogue. One click takes the shopper to the product page.

  • Precise filtering

    By price range, brand, category, stock and other properties of your products, with sorting. The bot filters within your catalogue data, so it only shows products that exist.

  • From a feed or product pages

    Google Merchant XML, CSV or TSV feed (up to 150,000 products), or the structured data of your product pages.

  • Scheduled refresh

    We keep a copy of your catalogue that can be refreshed manually at any time, and weekly automatically from the Pro plan. Prices reflect the latest sync.

  • Suggested questions

    Clickable question suggestions in the widget (for example “Do you have waterproof hiking shoes under HUF 30,000?”) until the shopper asks something. This works without the module, during the trial too.

  • Several webshops, one account

    A separate chatbot and product feed per webshop; shared information (shipping, payment) is uploaded to the account once.

Why AskBruxy

What sets it apart

Anyone can put a chatbot on their website today. These are the things we do differently.

  • A person also reviews the monthly summary

    Before we send it, someone on the team reads it through.

    From the Pro plan

  • If it does not know, it says so

    It does not make up an answer to something your site has no information on. It says it does not know, and offers that you get back to the visitor.

  • In a webshop, it works from your catalogue

    In a webshop it always takes the price, link and image from your product data, so it cannot quote a wrong price.

  • A Hungarian company, in Hungarian

    Hungarian interface and invoices, card payment via SimplePay, and we reply by email within 24 hours on working days.

  • No tracking cookies

    The widget uses no third-party tracking cookies and stores no IP address. Privacy policy

Who is behind it

A team from Pécs is behind it

AskBruxy is developed by the W5labs team in Pécs, Hungary. We have been building and running websites since 2008, so we know what visitors ask a repair shop, a webshop or a clinic.

We commit to two things:

  • We reply by email within 24 hours on working days, on every plan.
  • On the Pro and Business plans, someone on the team reviews the monthly summary before it is sent.

We have no phone support and no live chat, and we would rather say so up front.

The service is provided by Soulances Kft., the contracting party and the issuer of the invoices. About W5labs(opens in a new tab)

Getting started

Set it up yourself in a few minutes

Sign up, enter your website, and the account is created right away. You decide which pages and documents the bot learns from.

  1. Sign up and enter your website

    The account and the chatbot are created right away, and we find your website’s sitemap automatically.

  2. Choose what it learns from

    Tick the pages, upload your documents, and “Optimise with AI” suggests the tone, greeting and other settings after a few questions.

  3. One line of code and it is live

    You paste the code yourself, in WordPress, Shopify or Google Tag Manager. If you would rather leave it to us, we install it for a one-time HUF 49,000 + VAT.

The whole installation is this:
<script async
  src="https://cdn.askbruxy.com/widget.js">
</script>
  • ~56 kBcompressed, a single file, loaded asynchronously
  • 0 keysidentified by domain, no API key in the code
  • Shadowruns in Shadow DOM, untouched by your CSS
Pricing

Plans from HUF 19,900 + VAT per month, no lock-in.

For a webshop you need the Webshop module next to your plan (HUF 9,900 + VAT / month); it can be switched on once the plan is paid, not during the trial.

Plans and pricing

Which plan do you need?

We read your website’s sitemap and show you the best-value plan that covers everything.

FAQ

Questions from webshops

The Webshop module (product feed, product cards, exact product search) is an add-on to your plan for HUF 9,900 + VAT per month; you switch it on in the customer portal once your plan is paid (not during the trial) and enter your product feed address there too. You set up the account and the chatbot yourself, and you can try your first account free for 14 days — the bot then answers from your pages and documents, without product cards — or start on a plan straight away. If we install the code, that is a one-time HUF 49,000 + VAT; in Shopify or WordPress you can paste it yourself for free.

All questions
Get started

Try it on your own webshop

You set up your webshop’s chatbot yourself in minutes, and you can try your first account free for 14 days: the bot then answers shipping, payment and returns questions from your pages. For product cards and product search you switch on the Webshop module once the plan is paid. If anything is unclear, write to us and we will answer.

Try it freeWrite to us

14 days free, no card and no automatic charge.